Sign-in email missing or link expired
If your login email is missing or the link has expired, check the subscription email and error before requesting a new link. realvco uses links or Google sign-in, not a password reset.
Open realvco.com → Account. See Sign in to your account for the normal steps.
Missing sign-in email
- Check that you entered the email used for your subscription, with no typing errors.
- Select Send sign-in link and look for Link sent. Check your inbox.. If there is an error, use the table below.
- Check the inbox, spam and other mail categories. Use the newest sign-in link.
- If no email arrives, use Sign in with Google with the same subscription email, or use the public contact page.
Expired or used link
| Message | Next step |
|---|---|
| This link expired. Request a new one. or This link was already used. Request a new one. | Return to Account and request a new link. Links expire and can only be used once. |
| This link is invalid. Request a new one. or This link is no longer valid. | Get a new link instead of reopening the old one. |
| Please wait 30 seconds before trying again. | Wait, then send once. |
| Hourly email limit reached. Try again later. | Stop resending. Try later or use Google with the same email. |
| Account selection expired | Request a new link, then choose the matching plan and account. |
Keep sign-in links private. For a leaked link, ask support for help; signing out all devices does not revoke it.
Google errors
- No matching account: check that Google is using your subscription email. Contact support if you already subscribed but it still finds no match.
- Verify your Google email, then try again.: verify that Google account’s email first.
- Security, request or system errors: start again from Account once, then seek help if it fails.
Confirm success
You can see your own account dashboard. If the email has several services, choose the correct account first.
Still unable to sign in? Use the public contact page with your subscription email, time and exact error. Do not send the full sign-in link.
magic link login email not received spam forgot password verification mail
Need a hand? Contact support · Cannot sign in? Email us