Referrals: links, payouts and invoice credit

Referrals are invitation-only. Eligible accounts see Affiliate. Available commission can be requested as a payout or, when the option is shown, applied to your next subscription invoice.

Referral access

Sign in and check the account. Only eligible accounts see Affiliate; most accounts have four tabs. Contact support to ask about eligibility or an existing invitation.

Open Affiliate → Referral Link → Copy. After Copied, share the complete link, including its referral code.

If no code is available or copying fails, follow the message and ask support. Do not invent a link. Referral attribution and commission are confirmed through account records and support checks.

Read your balance

FieldMeaning
AvailableCurrent usable balance, shared by payouts and invoice credit
Total EarnedCumulative settled commission, including amounts already used
PendingCommission not yet available to spend
Referred and ActiveRecorded referrals and those currently active

Both uses require active referral eligibility and a subscription state that allows commission use. Check Available first. Wait for successfully loaded data before acting.

Request a payout

  1. Read the minimum, maximum and processing time under Request Payout.
  2. Enter a US dollar amount within the limits and available balance.
  3. Select Request Payout. Check the received-request notice and the refreshed balance.

The current page states 5–15 business days. A successful request means it was received, not that funds have arrived. If below the minimum, wait for more available commission.

Apply to your next invoice

Apply to next invoice appears when required payment-account conditions are met. Ask support if the section is missing.

Invoice credit applies immediately and cannot be undone. The same commission cannot then be withdrawn. Check that you want it applied to your own subscription before submitting.

Read the rules, enter a US dollar amount that meets the minimum and available balance, then select Apply to next invoice. After success, check the refreshed balance and credit information on the payment page. See billing and receipts for entry.

An uncertain result

For an error, timeout or missing confirmation after either action, reload the balance and billing information, then open a billing ticket with the time, amount and exact message. Some steps may have completed: check before another submission to avoid using the balance twice.

missing affiliate tab referral access partner commission withdrawal

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