Privacy Policy

Last updated: March 9, 2026

1. Introduction

Realvco ("we", "us", "our") operates the website realvco.com and provides managed AI agent hosting services. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

2.1 Account Information

When you create an account or purchase a subscription, we collect:

  • Email address
  • Billing information (processed securely by Stripe)
  • Name (optional)

2.2 Service Data

We collect technical data necessary to operate your AI agents:

  • Server resource usage (CPU, RAM, storage)
  • Container health status and logs (for operational monitoring only)
  • Connection metadata (IP addresses, timestamps)

2.3 What We Do NOT Collect

  • We do not read, store, or access your AI agent conversations.
  • We do not collect data from your connected messaging platforms.
  • We do not sell any of your information to third parties.

3. How We Use Your Information

  • To provide and maintain our services
  • To process payments via Stripe
  • To send service-related notifications (outages, updates)
  • To improve our infrastructure and user experience

4. Third-Party Services

We use the following third-party services:

5. Data Security

Your AI agents run in isolated Docker containers. All connections are encrypted via Cloudflare Tunnel. We implement industry-standard security measures including:

  • Encrypted connections (TLS/SSL)
  • Container isolation and sandboxing
  • Automated security updates
  • Intrusion detection and brute-force protection

6. Data Retention

We retain your account data for the duration of your subscription. Upon cancellation, your data is deleted within 30 days unless you request earlier deletion.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Export your AI agent configurations
  • Cancel your subscription at any time

8. Contact

For privacy-related inquiries, contact us at hello@realvco.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.